Privacy Policy

Information We Collect
Information you provide directly
We collect personal information when you submit a contact or inquiry form, request information about our products or services, subscribe to our email list, or communicate with us by phone or email. This may include your name, email address, phone number, and any details you share about your project or inquiry.
If you make a purchase through our site, we also collect billing and payment information. Payment transactions are processed by a third-party processor — we don't store your full card number.
Information collected automatically
When you visit our site, we automatically collect standard usage data: IP address, browser type, operating system, pages viewed, time on site, and referring URLs. This is collected through cookies and similar tracking technologies and used in aggregate to understand how the site is being used.
How We Use Your Information
We use what we collect to respond to inquiries, process orders, provide information about our products and services, send marketing emails to subscribers, and improve the site's content and performance. We don't sell your personal information to third parties, and we won't use it for purposes beyond what's listed here without telling you first.
Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit a website. We use them for three purposes: to keep the site functioning properly, to analyze how visitors use the site, and to support marketing efforts. Some cookies are placed by third-party providers such as analytics or advertising platforms.
Our site doesn't support pre-visit consent controls, so cookies may be set when you first land on the page. You can manage or disable cookies through your browser settings, though doing so may affect how parts of the site work. Continued use of the site constitutes agreement to our use of cookies as described here.
Third-Party Services
We use third-party providers to support website hosting, analytics, payment processing, and marketing. These providers operate under their own privacy policies, and we don't control how they collect or use data independently. We only share information with them to the extent needed to deliver our services.
Data Retention and Security
We keep your information for as long as needed to provide our services, meet legal obligations, and resolve any disputes. If you'd like us to delete your data, contact us and we'll do so unless we're legally required to retain it.
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, but we take the obligation seriously.
Your Rights
You can request access to the personal information we hold about you, ask us to correct inaccurate data, or request that we delete it. To make any of these requests, email us at info@hbsurfaces.com. We'll respond within a reasonable timeframe.
Additional Disclosures
Children's privacy: Our site is not directed at children under 13, and we don't knowingly collect their personal information. If you believe we've collected information from a child, contact us and we'll delete it.
Business transfers: If HB Surfaces is acquired or merges with another company, your information may be transferred as part of that transaction. We'll notify you before that happens.
Third-party links: Our site may link to external websites. We're not responsible for their content or privacy practices.
Changes to this policy: We may update this policy periodically. When we do, we'll revise the date at the top. Continued use of the site after updates are posted means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
HB Surfaces
882 West 1600 South
St. George, UT 84770
Phone: (435) 668-8707